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Plan enrollment

Individual plans

2023 HMSA Individual Plan Application Instructions
2024 HMSA Individual Plan Application Instructions

Medicare plans

2023 HMSA Akamai Advantage Dual Care (PPO SNP) Application Instructions
2023 HMSA Medicare Advantage Application Instructions
2024 HMSA Akamai Advantage Dual Care (PPO SNP) Application Instructions
2024 HMSA Medicare Advantage Application Instructions

Manage plan

Authorization

Deceased Member Representative Form
HIPAA Authorized Representative Form
Legal Document Review Form

Benefits

Acknowledgement of Group Life and AD&D Coverage under Student Plan 19
Coordination of Benefits Questionnaire
HSTA Travel Reimbursement Benefit Request Form

Individual

HMSA Individual Plan Automatic Payments Form

Medicare plans

Appointment of Medicare Representative
HMSA Medicare Advantage Disenrollment Request Form
HMSA Medicare Advantage Plans Automatic Payments Form

Privacy

Request for Confidential Communications
Request for Identity Password Form

Requests for Information

Authorization to Request, Use, or Release Member Psychotherapy Notes Form
Request an Accounting of Disclosures Form
Request Copies of Member Records
Request to Amend Member Information Form
Request to Restrict Member Information Form

Claims

Dental Claim Form
Essential, Optimal, and Metallic Formulary Coverage Determination Request
HMSA Medicare Advantage Coverage Determination Request
HMSA’s Third-Party Liability Injury/Illness Report Form
Organization Determination (Request for Prior Authorization)
QUEST Integration Formulary Exception Request
Workers’ Compensation Questionnaire Form

Appeals

Commercial Member Form to Appeal
Dental Appeals
Disclosure for Conflicts of Interest Evaluation
HMSA Medicare Advantage Member Appeals
Medicare Drug Appeal
Request for External Review by an Independent Review Organization

Privacy

HIPAA Authorization for Release of Information